Try disabling the clipboard functionality or temporarily uninstalling the app and see if your copy-paste function in Splashtop starts working again. One example of such a program is "Your Phone" which allows the windows 10 PC to control an android device. Stop their processes in task manager or uninstall those applications, restart your local PC and see if the error persists. Identify applications on your local PC that enable you to control other devices or allow your computer to be controlled, or even antivirus programs. This requires you to stop ongoing services/process or uninstall these programs and will require trial-and-error. Step 4: Look for Interference from 3rd Party ProgramsĪt this point, it is very likely that there is a third-party program interfering with the clipboard, preventing you from pasting into the remote PC whatever you've copied from the local PC or vice-versa. The Tab key on a keyboard is used to advance the cursor to the next tab stop, and. You will need to use Tab and arrow keys on your keyboard to navigate the Mouse Properties window. Learn more about the registry keys you can edit here: To open the Run dialog box, press the Windows (Win) key + R on your keyboard, then type 'main.cpl' and press Enter on your keyboard to open Windows Mouse properties. Splashtop Business (64-bit) : HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Client for STBĬlick Edit at the top left OR Right Click on empty space in the directory -> Add new DWORD -> Set to the values belowĪfter creating the key, please restart the Splashtop Business application and try again. Splashtop Business (32-bit): HKEY_LOCAL_MACHINE\SOFTWARE\Splashtop Inc.\Splashtop Remote Client for STB And Chroma injects exciting colors to your keyboard. Open Registry Editor by searching for regedit in Windows start menu. This is to be done on the computer you're using to connect to your remote computer. Sign into your account once installation is finished, reconnect to your remote computer, and see if the issue persists. Then you can install the Business app from /app.ģ. Download cleanup script here, open up the downloaded script and then hit "Clean".Ģ. Step 2: Reinstalling the Splashtop Business Appīugs such as these and other keyboard errors can sometimes be fixed by using our cleanup script and then reinstalling the Splashtop Business App.ġ. This will clear up the issue in most cases, as the clipboard can get bugged or there can be a running third-party program interfering with Splashtop's clipboard functionality.Īfter restarting both the local and remote PC's, try reconnecting and see if the issue persists. Here are some steps you can take to address the issue if you are running into this: For many of these cases, the issue is intermittent and will disappear and reappear at random times.įirst please identify if the issue occurs on one local PC accessing a remote PC, or multiple local PC's accessing the same remote PC or multiple remote PC's. Occasionally our users would run into cases where copy and pasting will not work from the local PC to the remote PC, or vice-versa.
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